Quality and Compliance Coordinator



At Cambridge Healthcare Research [CHR], we partner with the world’s largest biopharmaceutical companies, supporting their commercial and strategic decision-making. We employ rigorous primary and secondary research to ensure we provide our clients robust market analysis and actionable recommendations. We strive for excellence in everything we do, through accountability, passion, and dependability.

The company has grown significantly in the last several years and now operates with 150 people across two sites [London and Cambridge]. We are now looking for a Quality and Compliance Coordinator to join our team and provide technical quality support to the operational departments, for new and ongoing projects.

The Opportunity

What you will bring to CHR

  • Strong communication skills and the ability to communicate effectively both verbally and in writing
  • Excellent IT skills – Word, Excel, PowerPoint, and Outlook
  • Initiative to work independently and take ownership for results
  • Excellent organisational, time management and multi-tasking skills
  • Ability to work with a range of people
  • Curiosity and desire to learn
  • Ability to work without constant direct supervision in line with pre-agreed deliverables
  • Knowledge of ISO 9001 would be desirable
  • Knowledge of GVP legislation and compliance/quality requirements would be desirable




What you will be doing

  • Promote a sense of quality throughout the company
  • Carry out performance audits and follow up on actions within company business units
  • Record compilation and regulatory checks as instructed by the Quality Manager
  • Review and approve Deviations and Change Controls as needed
  • Review non-compliance identified by audit, deviations and complaints, and use technical / professional judgment to initiate and promote quality improvements, to prevent re-occurrence as advised by the Quality and Compliance Manager
  • Assist with quality training at CHR
  • Support the Quality and Compliance Manager, along with the enabling function teams, with a wide range of administrative and quality control duties
  • Maintain and check quality databases, systems and information logs (i.e. on eQMS), responding within agreed timescales and producing reports as required, as well as reviewing conformance with processes and policies at CHR
  • Manage, collect and prepare information for meetings, board packs and so on.
  • Organise, produce and maintain accurate records
  • Prepare PowerPoint presentations, support with drafts of QMS-related policies and procedures
  • Correspond with relevant stakeholders, to ensure that they are aware of information, so that information is adequately shared
  • Support the Quality and Compliance Manager with internal, regulatory and client audits, preparing evidence packs and relevant information and reports

Who We Are

At CHR, we pride ourselves on a culture that nurtures the talented and the curious, helping the inquisitive and the ambitious to develop skills which enable them to grow as people, within a dynamic team environment.  Our core values enable us to embed considered and curious teams at the heart of any client challenge:

Holistic perspective: Whether it’s looking at a situation with fresh eyes, listening to unheard voices, or leaving no stone unturned, we pride ourselves on bringing a critical and well-rounded perspective that helps colleagues and clients alike reach the next level.

Passionate about progress: We’re passionate about making progress in healthcare. We invest our enthusiasm in everything from exploration to outcome so that we can use our spark to ignite others and amplify our own impact.

Applied curiosity: As serial learners, there’s nothing we enjoy more than to ask questions and uncover opportunities. Seeing every challenge as a chance to improve our understanding, we’re happiest when applying our curiosity.

Collegiate camaraderie: We pride ourselves on our ability to make strong connections. Whether we’re inspiring each other internally, or becoming an extension of our client’s expertise, we know that collaboration is the key to success.

CHR for Society: We believe that a great business is not just about revenues and profits. It’s also about using our expertise and resources to have a positive impact on society and the environment. At CHR we are fully committed to driving positive change in the world – we want our employees to not only build fantastic careers, but also to know they have the ability to positively impact society along the way.



CHR has offices in Shoreditch, London and the Cambridge Science Park and provides the opportunity to work within our hybrid working model. Due to the customer-facing nature of this role, we anticipate 2-3 days per week on-site in our London office. We offer a flexible and supportive atmosphere as well as a competitive salary and benefits package that includes:

•       Base salary £30,000 – £35,000 per annum, depending on prior experience

•       Annual bonus

•       Private Healthcare and Life Assurance

•       Contributory Pension Scheme

•       Cycle to work scheme

•       Personal fitness allowance

•       A collaborative and stimulating leadership environment

•       An opportunity to make and influence decisions that will drive CHR forward


Equity, Diversity and Inclusion

We are an Equal Opportunity Employer and make all employment decisions without regard to age, national origin, race, ethnicity, religion, creed, gender, sexual orientation, disability, veteran status, or any other characteristic protected by law.

Hiring Process

For more info on a career with us, please visit our website; https://camhcr.com/careers/ or reach out to our Talent Acquisition Manager directly at; amanda.dowie@camhcr.com


If you think we are the right company for you, then please apply today, we would love to hear from you!


Want to build a career that advances the delivery of healthcare? We want to hear from you.

Cambridge Healthcare Research

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